IT system administrator job at KINGS COLLEGE LONDON

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job description

The incumbent will be part of the IT team of the School of Biomedical Engineering and Imaging Sciences, which is responsible for all aspects of the operation and strategic development of the IT infrastructure that supports clinical activities and of the School’s research.

The incumbent, in collaboration with the other members of the IT team, will take charge of all the workstations and servers deployed within the School. Currently, there are approximately 600 staff members at the School of Biomedical Engineering and Imaging Sciences. The current infrastructure is built on multiple platforms and technologies, including Windows and Linux clients and servers, Mac laptops and workstations, high performance computing (HPC) systems, storage systems and workstations. work and GPU servers.

The incumbent should be familiar with most of these technologies.

The School’s computer and clinical systems are deployed on two networks, one administered by KCL and the other by GSTT (Guy’s and Saint Thomas’s NHS Trust). The incumbent will liaise with the central IT departments of KCL and GSTT to request assistance if needed.

Some of the data collected and processed within the School is sensitive in nature and must be handled with due diligence and following the relevant clinical governance procedures.

The responsibilities of the successful candidate will include administration and deployment of client and server systems, configuration of systems on the local area network, configuration of hardware, installation and maintenance of software, management of software licenses, backups of data and virtualized systems (Nutanix, KVM, Hyper-V, etc.) and more.

The incumbent should be a proactive individual, able to work both independently and as part of a team and able to lead small to medium sized IT projects. This is a great opportunity for a candidate who wants to learn new skills and share their knowledge with other team members.

This position will be offered on a permanent contract
This is a full time position

Main responsibilities

Communication and networking: The successful candidate will regularly communicate complex technical information to technical and non-technical users. They should have excellent written and oral communication skills in English. They will also need to coordinate their work effectively with other members of the IT team and share information on the progress of tasks and projects assigned to them.

Decision Making, Planning and Problem Solving: In this role, the candidate will often be required to assess technical issues and, independently or in collaboration with other members of the IT team, plan for effective and sustainable solutions . They will also have to bring proactive ideas to improve the school’s IT department, identify weaknesses and problems and propose adequate solutions and improvements.

Service Delivery: IT team members should be able to assess, understand and identify solutions to complex technical problems, and help users and junior staff provide support and monitor the effectiveness of the services deployed.
The candidate will also be responsible for leading small and medium-sized IT projects, organizing their own work and that of other members of the IT team, and coordinating with stakeholders to deliver successfully and on time.

Analysis and Research: As part of IT support for cutting edge research, and in collaboration with senior IT managers, the successful candidate will advise academics and researchers on their technical issues, helping them identify solutions adapted to their needs. and advice on proper governance and handling of data.

Teamwork, teaching and development: The role requires that all members of the IT team be able to work independently but also in coordination with the rest of the team, keeping colleagues informed of the progress of projects. tasks assigned to them. They will follow the directives of the senior IT managers and guide / help their junior colleagues to achieve common goals and improve the service offered.

Sometimes they may need to organize small seminars to inform users about agreed procedures and best practices.

Physical requirement and work environment: You will perform most of your daily work with DSE equipment. Occasionally, you may need to participate in physical work, lifting weights with other staff, such as when installing new servers in racks.

Pastoral Care: The role includes pastoral care tasks, keeping a positive and friendly attitude towards colleagues, students and academics.

Knowledge, Experience and Skills: Applicants should have a relevant qualification and some years of experience in a similar role, whether in the public or private sector. Skills and knowledge will be tested during the interview, possibly with a practical test to assess problem-solving abilities and approach to solutions.

You may be required to work irregular hours depending on the needs of the position.

Confidential information should be kept strictly confidential and should never be disclosed inside or outside the workplace. It should be noted that the breach of confidentiality is a serious offense which can lead to dismissal.

The above list of responsibilities may not be exhaustive, and the incumbent will be required to undertake the duties and responsibilities reasonably expected in the context and classification of the position.

Skills, knowledge and experience

Essential criteria

1. Honors degree in a relevant digital discipline or demonstrable experience of several years in a similar role
2. Current knowledge of Linux / Unix and Windows operating systems and associated infrastructures and services + Mac OS X
3. Current knowledge of configuring and installing Windows client and server systems
4. Current knowledge of configuring and installing Linux client and server systems, especially Ubuntu Linux and RedHat / CentOS
5. In-depth knowledge of network and Internet protocols, including network security
6. Data backup and restore management
7. Knowledge of wireless network configuration and principles
8. General knowledge of PC hardware architecture
9. Knowledge of Unix and / or Windows shell scripting language (bash, Perl, Python, Powershell, etc.)
10. Extensive experience in systems administration and networking after training
11. Linux and Windows installation and support
12. Enthusiastic and imaginative approach to new projects and tasks
13. Flexible approach to working hours and tasks
14. Ability to communicate effectively with colleagues in many disciplines

Desirable criteria

1. State diploma (or equivalent) in computer science or other relevant subject
2. Experience with NetApp or Dell / EMC enterprise storage systems
3. Knowledge of programming languages ​​(C / C ++, Matlab, Java)
4. Knowledge of the directives and the legislation in force concerning the treatment of confidential patient data.
5. Post-training experience working with medical imaging data and knowledge of medical image processing, image display and analysis, multimodal imaging, etc.
6. Experience installing and supporting Mac systems, maintaining a data backup regime, hospital patient information systems (RIS, PACS, etc.) and IT in environments clinical and research medical imaging


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